The public sector needs to be digitalised. To achieve this, there is a lack of digitally savvy staff – for example, there is a shortage of around 330,000 employees in the public sector. There is also a need for trustworthy infrastructure that functions in accordance with European data protection guidelines.
The AIDED – Artificial intelligence in a secure, distributed cloud for the public sector – project is implementing AI-based automation of repetitive administrative tasks to reduce the staff shortage. To this end, the project is building a multi-provider edge-cloud continuum that enables a unique, highly available, secure, GDPR-compliant and decentralised server structure for public administration. Data is structured and anonymised using machine learning, and information is extracted and processed for administrative tasks. In addition, the project aims to automate the transfer of administrative tasks both between customers and sectors, e.g. local authorities, with individual requirements. Up to 70 per cent of the software and AI models used should be reusable for different customers, which offers enormous savings potential.
